Responsiveness & Communication

Vince Racano

Outstanding contractor, probably the best since I moved here 25 years ago. Quick reply, assessment and very reasonable quote. For the roof replacement, Nathan and his crew were super efficient, meticulous, and professional, as well as always prompt, courteous and responsive to questions. I could not have wished for a better experience. Highly recommended. It’s been two months now and all is perfect.

Christy Wenger

Will's attention to detail and customer service are exceptional. He was extremely responsive from my first request, showed up when promised, and got the repair done quickly at a fair price. I will be calling him in the future for all of my clients roofing needs.

Aeryck de Sade

This company has been a joy to work with. We reached out to a few different companies to have several places on our roof patched, and First Coast Roofing was not only very fast in responding, but had the work finished within a couple of hours, and were also here to do it with just a few short days. Their prices were very reasonable and the workers very professional. I am very happy with the results and would recommend them to anyone needing quality roofing work.

Fred Russell

Spoke with Nathan Gibson and he was very knowledgeable and was able answer all my questions and also explain it in a way that I can understand. Then he sent me a follow up email with the same information we went over on the phone. Great guy to work with!

Justin Spolarich

Great experience with First Coast Roofing. We had a small leak from an exhaust vent pipe in the roof and called to get an estimate and repair any damage. Nathan was incredibly punctual and knowledgeable. He gave us a rough estimate and had his team come out early the next day to repair the issue. The workers were both friendly and fast. They had the roof fixed quickly and it looked amazing. If you have any roof issues or problems First Coast Roofing is THE company to call in the St. John’s area!

Heidi Lang

Will, was so responsive getting back to me with what needed to be done! Highly recommend this company!

regina hamilton

Will and his team provided exceptional service, arriving promptly and completing the job efficiently. They had strong communication throughout the process and ensured a seamless experience. The quality of work was great and I highly recommend them for their professionalism!

Derek Laniel

I noticed I had roof damage while pressuring washing my gutters. The damage apparently happened about a year ago when my neighbor removed their trees. I called First Coast roofing immediately and they were out the following day with a quote and then were out two days later to repair the roof. Great communication, price and work done

Edwin Bess

Will and his assistant were very professional from beginning to end. And kept me updated along the way with all the work performed on my roof. I definitely recommend to anyone who needs roof work done ✅

Burton Hurner

They were very through in the explanation on the problem with my roof. Communication was excellent. Gave me pictures of the problem. Came on time and completed the job to my satisfaction.

Alberto Trinchetta

First Coast Roofing Company is incredibly reliable! Will is very professional and kind and helps the customer explaining every step of the process!

Jasmine AW

Will was very attentive with his communication in getting me scheduled with my quote and roof repair services in an expedited fashion even around the New Year holidays! He was transparent about the color of the shingles not completely matching, which was fine since our home was still on the newer side with the original roof. Nathan was very flexible and accommodating with revising the contract so the verbiage was very detailed. The work was excellent and affordable!

Candace Taylor

I had a very positive experience working with Will at First Coast Roofing. He explained everything in detail and was always available to answer questions. The work was completed on time as promised and looks great. The price was competitive and Will followed up providing pictures and paperwork as I requested. I would definitely recommend using First Coast Roofing.

Jason Ray

I had a great experience with First Coast! They were quick to respond, had great communication, and did a great job! I would highly recommend.

Dawn Jenkins

We worked with Will and he was so thorough and kept us posted every step of the way. Great detail!

Tera Meeks

Very positive experience for shingle roof repairs. They answered the phone when I called, came out the next day and provided a quote and then completed the repairs in less than a week. I will use them again in the future.

Emmitt Wakefield

I had a small leak in my roof so I started calling roofing companies. Out of 5 only one called me back same day and with in 5 minutes of leaving a message. They got me on the schedule immediately and came out to make a repair in just a few days. Since then my roof has not leaked one bit and it's been 2 storms and 2 hurricanes later! I cannot say enough about the ease of scheduling, customer service, quality of the job and staff! A leaky roof sucks but First Coast Roofing Company turned my poor circumstance into a fantastic experience! Thanks guys!

Ashley McCormick

Nathan was very responsive and professional! ! He scheduled us quickly , offered detailed explanations and answered a lot of questions and calls patiently and quickly! He is very knowledgeable and a pleasure to work with! Will call him any time and highly recommend!

Brett Hariton

Nathan and his crew did an excellent job in replacing my roof. The team arrived on time and were very thorough in the process. Nathan is very knowledgeable in roof replacement, and was very savvy in walking me through steps and expectations - from explaining the quote through permitting and day of construction. I would refer First Coast Roofing to my friends, family, or anyone else looking to have their roof replaced. Attached photos are before (dark red) and after (charcoal) roof replacement.

Robbie Rollins

Nathan was awesome! He was very responsive and got me on the schedule quickly.

Brian Young

Nathan was fantastic to work with. I'd like to share some of the positive attributes he showed as a business operator: He called back quickly when I first called. Some of the other companies didn't. He came out to visit in person. Only 1 other company came out to visit of the 4 that I called. He answered all inquiries quickly and thoroughly. Strange as it is, not all companies answered all my questions thoroughly. He met all the criteria a good roofing company should have up front (Contractor/Business license, liability insurance, certified installer with a major shingle manufacturer, it's a long list, but he did). Google criteria to use when choosing a roofing company. He used quality materials.

Zillon Russell

Very impressed with First Coast Roofing. From the very beginning working with my insurance to the very end couldn’t have asked to work with a better company. Nathan kept clear and steady communication from the very beginning to walking around and explaining everything done on my house and making sure all debris was picked up and my yard trash free. 10/10 will use again.

Jason Cuzzupe

Nathan came out and repaired one of my leaking pipe boots. Great communication and very easy to work with. Five stars.

Alex Hostetler (Valor Wealth Management)

Nathan was awesome to work with! Super knowledgeable and great communication through the whole process. First class roofing company!