All reviews
196 verified reviews, 5.0★ average, sorted by most recent.
Jasmine AW
Will was very attentive with his communication in getting me scheduled with my quote and roof repair services in an expedited fashion even around the New Year holidays! He was transparent about the color of the shingles not completely matching, which was fine since our home was still on the newer side with the original roof. Nathan was very flexible and accommodating with revising the contract so the verbiage was very detailed. The work was excellent and affordable!
Response from owner
January 28, 2025
Spencer Deveaux
Great customer service. I called them and they sent a roofer the next week. My estimate was received within two days and work was completed the same week. I had an excellent communication with Will and the work was exceptional. Thank you.
Response from owner
January 28, 2025
Reed Bacon
Nathan and his team are simply the best!! Professional, affordable, diligent, and efficient. They will treat you like family and give you the best service around. They are the best roofing company in all of the Jacksonville area!!! Give them a call when you need a new roof!!
Response from owner
January 28, 2025
William R Ashe
Great experience. He came out promptly and quoted. Started exactly when he said. Was done in less than two days. Quality roof and it looks terrific. I highly recommend.
Response from owner
January 28, 2025
Candace Taylor
I had a very positive experience working with Will at First Coast Roofing. He explained everything in detail and was always available to answer questions. The work was completed on time as promised and looks great. The price was competitive and Will followed up providing pictures and paperwork as I requested. I would definitely recommend using First Coast Roofing.
Response from owner
January 28, 2025
max tout
Amazing job from start to finish!
Response from owner
January 28, 2025
Jason Ray
I had a great experience with First Coast! They were quick to respond, had great communication, and did a great job! I would highly recommend.
Response from owner
December 15, 2024
Bree D.
We used First Coast at the recommendation of our property manager. We live out of state and were not looking forward to the stress and trouble of remote home repairs, but with water dripping into the garage, it was no longer optional. It was well past time to replace the roof, truth be told, so we didn't bother with much discussion about spot repairs. At first, we were nervous about using this company because it's relatively new. The problem that I had in *not* using these folks is that they beat the other estimates I had in hand, and not by a little, either. I'm not particularly interested in throwing good money away, but I'm also not interested in dealing with some sort of fly-by-night operation, either. That's a conundrum. So I called them up, and Nathan himself called me right back. He probably talked to me for an hour over the next few days, and, among other things, I learned that he's by no means new to roofing - he's just new to Jacksonville, having moved there to stay because of family nearby. Between our conversations and the glowing recommendation from the property manager (okay and the price - that's nothing to sneeze at), I was comfortable moving forward, and I'm incredibly glad that I did. He handled everything that he could handle. We had to sign for the permit and get an original signature mailed back to him, but really the only other job we had was picking a shingle color. He sent me pictures of his own completed projects so I could see the options "in real life," not just on the photos from the shingle company's web site. We got HOA approval, scheduled a date, and even with unavoidable weather delays the job was still finished within a couple of days of the original completion date. He put in an entire roof with less of my time and trouble invested than it took just to get a solid estimate out of some other companies. My husband and I know nothing about roofing. We could climb up there and walk around all day and, absent a gaping hole, we'd never know if it's decent work or not. All we know is that it looks good. Our manager, however, DOES know good work when he sees it, and well, there's a reason he recommends Nathan over and over. We're happy with the look, and the people who know what they're doing are happy with the quality. I am, as you might hypothesize from my name, a woman, and Nathan gave me no nonsense whatsoever. This is not my first rodeo with renovation and repairs, and I can tell you from repeated experience that it is not at all uncommon for folks in construction-related fields to treat women like they don't have good sense. I had none of that with Nathan. Zero. He explained everything completely and answered every last question, sometimes twice, and not once did he patronize or talk down to me. My husband handled the financial end of the transaction, and Nathan was equally kind and helpful when it came to getting the bill paid. Every new company has to start somewhere, and if they're going to stay around, somebody has to give them a chance. In this case, giving Nathan an opportunity to show us what he and his crew can do paid massive dividends in terms of the quality and value of the work, yes, but also in the sheer lack of headaches in the process.
Response from owner
December 15, 2024
Steve Pearson
Good work. Cleaned up well and friendly.
Response from owner
December 15, 2024
Chelsie Duran
First Coast Roofing is a very reliable and trustworthy company. The customer service is fantastic. I highly recommend them for all your roofing needs!
Response from owner
December 15, 2024
Colleen Utley
Will Cunkle was wonderful! He was Extremely thorough and knowledgeable. Great experience and strongly recommend!
Response from owner
November 15, 2024
Dawn Jenkins
We worked with Will and he was so thorough and kept us posted every step of the way. Great detail!
Response from owner
November 14, 2024
John Slyman
Nathan and his team are fantastic! Very professional. I would highly recommend them!
Response from owner
November 7, 2024
Stephen McMullan
Very responsive and easy to work with, would highly recommend!
Response from owner
October 29, 2024
Tera Meeks
Very positive experience for shingle roof repairs. They answered the phone when I called, came out the next day and provided a quote and then completed the repairs in less than a week. I will use them again in the future.
Response from owner
October 25, 2024
Kayla O
I really appreciate the owner’s professionalism and willingness to help. Support small businesses!
Response from owner
October 24, 2024
Emmitt Wakefield
I had a small leak in my roof so I started calling roofing companies. Out of 5 only one called me back same day and with in 5 minutes of leaving a message. They got me on the schedule immediately and came out to make a repair in just a few days. Since then my roof has not leaked one bit and it's been 2 storms and 2 hurricanes later! I cannot say enough about the ease of scheduling, customer service, quality of the job and staff! A leaky roof sucks but First Coast Roofing Company turned my poor circumstance into a fantastic experience! Thanks guys!
Response from owner
December 15, 2024
Michael Ogburn
Nathan and his entire crew are amazing! From start to finish their professionalism, quality, craftsmanship and attention to details go above and beyond expectations. Would highly recommend First Coast Roofing for any and all my roofing needs! Thank you for a Job well Done!!
Response from owner
October 9, 2024
Amy Skelton
First Coast Roofing was wonderful to deal! The appointment was quick. Nathan walked the roof, took pictures of the few areas needing attention, showed us the pictures and explained the process for repairing those areas. He provided a quote, which we approved and a few days later they were out and made the repairs. The price was very reasonable. The company was reliable and very professional. It was a small job but they gave us the same attention as if it were a new roof! I believe they are a roofing company you can trust and we highly recommend them!!!
Response from owner
October 9, 2024
Fl Surfer St Augustine
Nathan with First Coast was the first person to stop by. I wasn’t even home. He was the first estimate I received. It wasn’t the cheapest but it was the smartest and accurate. Never changed price. Again, I wasn’t even home. The whole project took a day and a half. Very fast. Permitted. Very happy ! Man it looks Amazing Too! I picked a Silver Bach shingle. Silvery Bit the Trim all the way around looks modern. Clean! Not 1960s
Response from owner
October 9, 2024
Briana Moore
No written review
Response from owner
October 9, 2024
yvette forrest
Nathan and his crews are top notch! Very professional. First Coast Roofing jobs are done right, on time and on budget! Thank you for a job well done!
Response from owner
October 9, 2024
michael sternfeld
I highly recommend First Coast Roofing. Will was great to work with, providing excellent service and support throughout the entire process. His professionalism, expertise and efficiency truly set them apart!
Response from owner
October 9, 2024
Shana Ryan
These guys at First Coast Roofing are super professional and honest unlike many other roofers we have experienced. Nathan came right out and explained the process. They did the roof work when and exactly how they said they would. Their pricing shocked me, charged us more than a fair price. I would highly recommend them if you want a great experience at a fair price.
Response from owner
October 9, 2024
Lindsey Cunkle
Will was fantastic to work with, and first coast roofing company exceeded all my expectations. I highly recommend them for their outstanding service and quality work!
Response from owner
October 9, 2024
P I
Nathan and his crew did a great job repairing a bunch of rotted wood and shingles on the roof of a house we just bought in PVB. They were thorough, documented all of the work, and charged a reasonable amount. I will use them again if the need arises.
Response from owner
October 9, 2024
Nicole Burton
Highly recommend! Nathan was helpful during the entire process. From scheduling our inspection, giving us an honest quote and comparison between repair and replacement, and getting the work done. It was fairly painless, as roof repairs go. Highly recommend First Coast Roofing!
Response from owner
October 9, 2024
niko
They did such a great job fixing my roof! They were very professional and found the actual source of the problem, whereas the other three companies I called were unable to find the actual issue. Highly recommend!
Response from owner
October 9, 2024
Julie Cunkle
Working with First Coast Roofing Company was a pleasure. Will’s knowledge and commitment to excellence was evident in every step of the project. I strongly recommend the quality work of First Coast Roofing Company.
Response from owner
October 9, 2024
Nadia Gassman
First coast roofing did a fantastic job on our roof. They were professional, efficient, and delivered great quality work. The team kept us informed throughout the process, and the final result looks great. The price was fair, and there were no surprises. I’m very happy with the result and would recommend them to anyone. ☺️
Response from owner
October 9, 2024
Andrew Bowman
No written review
Response from owner
October 9, 2024
Alexandru P
What a great job done by Nathan and his professional crew, highly recommended! Thank you so much guys, you the best !
Response from owner
October 9, 2024
William
This company is the best choice for roofing needs. Will was incredibly skilled and thorough, making the whole process smooth and stress free.
Response from owner
October 9, 2024
Ian Poland
Will was knowledgeable and extremely helpful. He provided excellent service and expertise throughout the roofing project. I highly recommend this company!
Response from owner
October 9, 2024
Osee Frais
Nathan and his team were very professional and got the job done
Response from owner
July 24, 2024
Tetiana Graeff
We had a wonderful experience with First Coast Roofing Company. They have fixed our roof in July 2024. Quality work, great response time, excellent customer service. Highly recommend this company to anyone looking to replace or repair the roof!
Response from owner
July 24, 2024
James Noonan
had an excellent experience with First Coast Roofing Company. They showed up right on time and were very communicative throughout the entire process. Their thoroughness during the roof inspection was impressive. They meticulously checked every detail and ensured that I was fully informed about the condition of my roof. It was clear that they take pride in their work and are dedicated to providing top-notch service. I highly recommend First Coast Roofing Company for anyone in need of a reliable and professional roofing service. Their punctuality, communication, and attention to detail are second to none. Five stars!
Response from owner
July 24, 2024
abby Harrison
First Coast Roofing is one of the best roofing companies in Jacksonville. Katie was such a help getting us scheduled and Nathan and his crew did an outstanding job on my parent’s roof. 10/10 recommend!
Response from owner
July 24, 2024
Sammy Carrera
Great experience with Nathan! It was a relatively small job but it was done promptly and at a very reasonable cost!
Response from owner
July 3, 2024
Matthew Timmerman
Prompt, professional, and quality work. Great experience. Ask for Nathan!
Response from owner
July 3, 2024
Ashlyn Lanier
Katie was so helpful with scheduling my appointment and Nathan and his crew did such an amazing job on my roof! I would recommend them to anyone, they are the best!
Response from owner
July 3, 2024
Abby Davenport
First Coast Roofing just did my parents house that they have lived in for 20+ years. They have gotten there roof done before by other companies and said none compared to First Coast. They said not only was the job they did fantastic, but the crew kept the job site clean as they went home at night (no nails left behind). Nothing is better than a small business that keeps their word and gets a good job done fast. Thanks again First Coast for treating my parents well!
Response from owner
July 3, 2024
Rebecca Mills
Nathan and his team were great throughout this whole process. Could not have asked for better service. Will be working with them on our next project!
Response from owner
July 3, 2024
Alexis Christine
Great roofing company! Katie was helpful with the phones and Nathan was great throughout the whole process of getting a new roof. Highly recommend this company!
Response from owner
July 3, 2024
Ashley McCormick
Nathan was very responsive and professional! ! He scheduled us quickly , offered detailed explanations and answered a lot of questions and calls patiently and quickly! He is very knowledgeable and a pleasure to work with! Will call him any time and highly recommend!
Response from owner
May 18, 2024
Brett Hariton
Nathan and his crew did an excellent job in replacing my roof. The team arrived on time and were very thorough in the process. Nathan is very knowledgeable in roof replacement, and was very savvy in walking me through steps and expectations - from explaining the quote through permitting and day of construction. I would refer First Coast Roofing to my friends, family, or anyone else looking to have their roof replaced. Attached photos are before (dark red) and after (charcoal) roof replacement.
Response from owner
May 18, 2024
John Gross
No written review
Response from owner
May 18, 2024
Jeffrey Sullivan
We received a roof tune up that went great. Nathan provides a roof inspection along with photos to give you the peace of mind the extent of the actual issues. After the repairs are complete there are follow up photos showing the end product. With most of the houses in our area nearing half of their useful life I anticipate we will be needing repairs in the near term and will be using him for anything in the future. Highly recommended.
Response from owner
May 18, 2024
Robbie Rollins
Nathan was awesome! He was very responsive and got me on the schedule quickly.
Response from owner
May 18, 2024
Bradley Ternes
Took me awhile to figure leaving a review out and I don’t typically do it often but wow! The service and quality this roofing group did on my house was amazing. From start to finish I was impressed.
Response from owner
April 7, 2024